By Jonathan H. Katz, Esq.

Community Association Managers International Certification Board (“CAMICB”) recently published a white paper detailing the Standards of Professional Conduct for Certified Managers of Community Associations (CMCAs®) and clarifying the procedures that allow complaints to be brought against CMCAs.

These Standards of Professional Conduct, which can be found at, include being knowledgeable about laws and regulations applicable to community associations and  management, complying with association governing documents, policies, and procedures, assisting boards in carrying out fiduciary responsibilities, and participating in continuing education. A violation of any of these Standards of Professional Conduct may be grounds for administrative action and possible revocation of the CMCA® certification by CAMICB.

In order to maintain the credibility of the CMCA® Certification Program, the CAMICB Board of Commissioners adopted procedures that complaints concerning a CMCA. Once a complaint is deemed valid and actionable by CAMICB’s Compliance Committee, it will be brought before a Review Panel for investigation. If the Review Panel determines a violation has occurred, an appropriate sanction will be imposed. This process, including the internal investigation, hearing, and timeline of activities, is clearly detailed in the Procedures for Enforcement of the Standards of Professional Conduct.

CAMICB administers the CMCA® and is the professional accreditation body for more than 16,000 community association managers worldwide. CAMICB’s mission is to enhance the community association management profession and provide a level of protection to owners living in community associations by offering a trusted credential awarded only to professional managers who have demonstrated competency of the defined body of knowledge of a community association manager.​​

You can read CAMICB’s full white paper on the Standards of Professional Conduct and complaint process here.

If you have any questions regarding any of the above, please contact one of our Community Association Attorneys. For breaking news or updates on new blog posts, follow us on Twitter at: @njcondolaw.